Surge Coverage & Grounding Premium
Surge Coverage & Grounding Premium
Premium coverage for expensive appliance and electronic repairs.
Surge Coverage and Grounding Premium includes:
Up to $5,000 per incident and up to $10,000/year for just $9.99/month. Available to renters and homeowners. Pricing does not include applicable sales tax.
Low monthly cost – no deductible
Help guard against expensive appliance and electronics repairs.
Power surges from lightning strikes and electrical current spikes can cause significant damage to your appliances and electronics. Get Surge Coverage and Grounding to help protect your family's budget from the costs of having your covered appliances and electronics repaired after damage caused by power surges. Grounding coverage includes repair or replacement of your home's grounding electrode system at the electric meter.
Surge Coverage and Grounding is great for TVs, computers, game consoles, appliances, heating and cooling systems and more.*
You'll pay a low monthly cost, and when a power surge hits or grounding wires fail, we'll reimburse you for the covered repair up to your chosen plan's coverage limit. If your items cannot be repaired and must be replaced, the plan covers the depreciated value of the items up to your coverage limit.
Exclusions and limitations may apply. See terms and conditions (En Español) for details.
In the event of power surge or grounding damage, you'll:
- Assess – Have your damaged items assessed by a licensed service provider to verify the power surge damage.
- Repair or replace – Once the damage is verified to be the result of a power surge and approval has been received, proceed with the repair with an authorized service provider. Covered repairs and diagnostic costs are reimbursed at 100% up to your plan's coverage limit. Repairs and diagnostic costs are reimbursed at 100% up to your plan's coverage limit. Covered replacements are reimbursed up to your plan's coverage limit and according to a depreciation schedule that can be found in the terms and conditions (En Español).
- Complete form – Complete your claims form with the service provider's invoice along with its assessment of the power surge damage. Completed claim forms must be received within 30 days from the qualified service contractor's repair invoice date in order to receive reimbursement.
- Get reimbursed – In the event of a grounding repair, a licensed technician will make the needed repairs. After your claim is processed, you'll receive a check to cover assessment costs and repair of your items.
Enroll & Save
Call us at 866.249.1184 to enroll or learn more.
Our staff is available Monday through Friday, 7 a.m. to 7 p.m. ET.
Available in Florida, Indiana, North Carolina and South Carolina.
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Duke Energy One is not the same company as Duke Energy Corporation’s regulated utilities, including Duke Energy Carolinas, Duke Energy Florida, Duke Energy Kentucky, Duke Energy Indiana, Duke Energy Ohio and Duke Energy Progress (“Regulated Utilities”).
*Exclusions and limitations apply. See terms and conditions for details. These products or services are administered by Duke Energy One, Inc. located at 525 S. Tryon St., Charlotte, NC 28202 and provided by TWG Home Warranty Services, Inc. (in FL, provided by ServicePlan of Florida, Inc.) located at 175 W Jackson Blvd., Chicago, IL 60604.